IMB IT

Standard Operating Environment (SOE)

IMB IT manages approximately 1070 computers; the most efficient and effective way to achieve this is by implementing a Standard Operating Environment (SOE), implementing a framework by which we can pro actively enforce change management processes to determine and limit possible service interruptions due to conflicting versions or licensing.

Some other benefits include:

  • Quicker delivery of hardware and base software;
  • Consistent and more responsive support of your environment;
  • Automated delivery of applications; and
  • Improved asset management and equipment replacement.

An SOE comprises the following components:

  • A software base image that is used for deployment across IMB staff and student desktop computers. The image includes the operating system, the standard software connection and security settings used at IMB and a predefined set of University enterprise wide applications.
  • A standard hardware configuration for deployment to multiple users at IMB.

Computer Replacement Policy (CRP)

In order to ensure that the IMB computing equipment meets the needs of our researchers, the Executive Board has decided to implement a Fleet Management Plan for Desktop and Laptop resources across IMB. At this stage, non-lab and communal lab equipment will be covered under this Plan. The life cycle for Desktops and Laptops is 4 years.

Eligible staff and post-graduate students will be provided with either a single laptop or desktop computer whilst employed by the Institute. The Institute will cover the first *$1600 of the purchase with the Group paying any remaining costs . Specifications of IMB Standard Configurations for both Apple Macintosh computers and DELL PCs are available from the Service Desk. If a computer of higher specification is required, the additional cost will be the responsibility of the Group. On the termination of employment at the Institute, the asset must be returned to IMB IT and then placed back into the available computer pool.

*CRP sponsorship is based on the current available resources. If there is a suitable/available computer within the returned CRP pool a new computer will not be purchased.